We are ready to welcome you
For your health and safety
We want you to have nothing but a relaxed holiday at Pinhal da Marina. All the recommendations and regulations from both the World Health Organization and the Portuguese Health Authorities are in place.
We are open
with a strong compromise to
the safety of our guests
and employees.
Pinhal da Marina facilities and layout helps you with social distancing:
- All accesses are direct into the apartments and open to the gardens with no common indoor areas;
- All apartments have large balconies and terraces and several of them with direct access to the gardens;
- Large areas of private gardens inside Pinhal da Marina are available for the exclusive use of the guests.
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What we are doing in the apartments
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What we are doing in the Restaurant
What we are doing in the apartments
All apartments are cleaned by our staff, properly protected and trained for this new reality;
Cleaning procedures and protocols have been adapted to comply with the instructions provided by the General Health Authority;
Cleaning days and hours are available for our guests to pre-schedule allowing these services to be made with the required social distancing measures;
What we are doing in the Restaurant
Take-away service has been reinforced allowing guests to order their meals from their apartments and to collect them at an appointed time. Menus are available in each apartment;
More space between the tables inside the restaurant and on the terrace have been created to ensure the safety distancing measures;
Hand gel dispensers are available at the entrance of the reception and restaurant for the use of all guests and staff.
Swimming Pools
At Pinhal da Marina you can enjoy the outdoors and the 2 open-air swimming pools. All the Portuguese Health regulations are in place for you to have a relaxed holiday. We would like to highlight the following:
- Sun loungers are spaced according to social distancing regulation,
- We clean the sun loungers after each use.
If you have any questions please contact us.
Clean & Safe Certification
Our highest priority is to keep everyone safe. The spaces and procedures are in place and follow health and safety guidelines from the World Health Organization and local government.
flexibility for your reservations
Greater flexibility for your reservations
Given the current situation we have adjusted our cancellation and modification policy offering you a greater flexibility for your holidays.
Existing reservations
Guests with prepaid reservations (i.e. “Non-refundable” or “Early booking” reservations) for stays until June 30th 2020 may choose not to travel on the scheduled date and receive a voucher that can be used until December 31st 2021 or cancel their reservation.
Flexible Cancelation Policy
If cancelled 1 day before check-in, the first night without extras is charged and non-refundable. If cancelled on arrival day or in the event of a no-show, 100% of the booking amount is charged and non-refundable.
Note: Guests with reservations made through online travel agencies or third parties should contact their reservation provider for assistance and additional information on their cancellation policies.
In case of any doubt please contact us.
We hope to have the pleasure to welcoming you soon.
Maria Manuel da Cunha Limas
General Manager
